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Table Of Content:
- What Is Call Routing? Call Routing Definition | Mitel
- What Is Call Routing & How Does It Work?
- What is Call Routing? | RingCentral
- What is Call Routing? - Twilio
- How are calls routed to my agents in Zendesk Talk? – Zendesk help
- Zoom admits some calls were routed through China by mistake ...
- What is Call Routing? How it Works, Benefits & FAQs | Dialpad
- What is Call Routing? - RingDNA
- Routing in the PSTN - Wikipedia
- Zoom admits calls got 'mistakenly' routed through China
1. What Is Call Routing? Call Routing Definition | Mitel
https://www.mitel.com/features-benefits/call-routing
Call routing is a call management feature for business phone systems where each incoming call is placed in a queue and is then routed to a specific person ...
2. What Is Call Routing & How Does It Work?
https://www.nextiva.com/blog/what-is-call-routing.html
Apr 20, 2020 ... Call routing automatically answers incoming business calls and directs them to individual extensions or groups based on rules and criteria you ...
3. What is Call Routing? | RingCentral
https://www.ringcentral.com/call-routing.html
Call routing is a call management feature that queues and distributes inbound calls to a team of agents. Unlike call forwarding, call routing is a feature ...
4. What is Call Routing? - Twilio
https://www.twilio.com/docs/glossary/what-is-call-routing
Call routing refers to the procedure of sending voice calls to a specific queue based on predetermined criteria. A call routing system is also known as an ...
5. How are calls routed to my agents in Zendesk Talk? – Zendesk help
https://support.zendesk.com/hc/en-us/articles/229415607-How-are-calls-routed-to-my-agents-in-Zendesk-Talk-
May 28, 2021 ... Question What is the default routing when calls come into my Zendesk Talk account? Answer An incoming call is offered to the agent who...
6. Zoom admits some calls were routed through China by mistake ...
https://techcrunch.com/2020/04/03/zoom-calls-routed-china/
Apr 4, 2020 ... The latest findings landed earlier today when Citizen Lab researchers said that some calls made in North America were routed through China — as ...
7. What is Call Routing? How it Works, Benefits & FAQs | Dialpad
https://www.dialpad.com/features/call-routing/
Call routing—sometimes known as automatic call distribution (ACD)--is a call management system that automatically distributes incoming calls according to ...
8. What is Call Routing? - RingDNA
https://www.ringdna.com/inside-sales-glossary/what-is-call-routing
The definition of a call routing system – also known as an automatic call distributor or ACD – describes a tool that can route calls to individual agents or ...
9. Routing in the PSTN - Wikipedia
https://en.wikipedia.org/wiki/Routing_in_the_PSTN
Routing in the PSTN is the process of forwarding telephone calls between the constituent telephone networks that comprise the public switched ...
10. Zoom admits calls got 'mistakenly' routed through China
https://www.businessinsider.com/china-zoom-data-2020-4
Apr 6, 2020 ... Zoom has admitted that some call data was routed through China for non-China users. CEO Eric Yuan said the calls were routed "mistakenly" ...
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